• 2-year warranty on both refurbished and used units
• Warranty covers labor costs.
• Warranty covers shipping damage and lost goods.
• We guarantee that the part is ready for installation upon delivery and that the electronics of the part fit the vehicle (programming and adaptation may be required after installation).

The warranty is valid 2 years after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated.For some products there are additional terms for the warranty to apply. Additional warranty terms appear on written order recognition and on the invoice.

• 1-year warranty on both refurbished and used units
• Warranty covers labor costs.
• Warranty covers shipping damage and lost goods.
• We guarantee that the part is ready for installation upon delivery and that the electronics of the part fit the vehicle (programming and adaptation may be required after installation).

The warranty is valid 1 year after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated. For some products, special requirements are set for the warranty to apply. Additional conditions appear on the written order acknowledgment and on the invoice.

E.g. converters, drive shafts and coupling products.

• 1-year warranty on both refurbished and used units
• Warranty covers shipping damage and lost goods.

The warranty is valid 1 year after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated. For some products, special requirements are set for the warranty to apply. Additional conditions appear on the written order acknowledgment and on the invoice.

Valid as of 15^th of Sep. 2020.

The security package (in Swedish Trygghetspaketet) is an optional extra that covers potential costs in connection with towing and renting a car, extra security should problems arise. The safety package can be selected as an optional extra when purchasing a gearbox, transfer unit, differential or turbo. Contact customer service if you would like more information about the Safety package before placing an order, or alternatively you can choose to add the Safety package in connection with your online order via the interactive quote.

Torque converter
Full warranty terms, valid as of 15th of Sep. 2020

722.9 and 725.0
Full warranty terms, valid as of 5th of Oct. 2022

The warranty is activated when the meter reading (at installation) and a detailed description of the original fault are submitted to Hellsten Gears AB. The information can be submitted when placing the order, when booking return shipping of the core or via e-mail sales@hellstengears.com, but no later than 14 days after installation.

Ordered products that are not to your satisfaction may, in undamaged condition and with undamaged original packaging, be returned within 14 days from the delivery date. Returns may incur costs for us. We will investigate whether costs have been incurred and, if necessary, demand compensation. Contact our customer service immediately via e-mail sales@hellstengears.com if you wish to cancel your purchase.

The right of return/cancellation does not apply to specially ordered goods, i.e. goods not in our regular range or which are adapted to a specific vehicle (or where parts or software had to be procured for a specific vehicle). A specially ordered product incurs costs for us. We will investigate what overheads we have incurred for the specially ordered item and then submit claims for compensation corresponding to the cost. In order for us to be able to handle your return, you need to create a return case, you do this by contacting us via e-mail sales@hellstengears.com.