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Warranty

Gearboxes, transfer cases and differentials

  • 2-year warranty on both refurbished and used units
  • Warranty covers labor costs.
  • Warranty covers shipping damage and lost goods.
  • We guarantee that the part is ready for installation upon delivery and that the electronics of the part fit the vehicle (programming and adaptation may be required after installation).

The warranty is valid 2 years after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated.
For some products there are additional terms for the warranty to apply. Additional warranty terms appear on written order recognition and on the invoice.

Turbos

  • 1-year warranty on both refurbished and used units
  • Warranty covers labor costs.
  • Warranty covers shipping damage and lost goods.
  • We guarantee that the part is ready for installation upon delivery and that the electronics of the part fit the vehicle (programming and adaptation may be required after installation).

Other products

E.g. converters, drive shafts and coupling products.

  • 1-year warranty on both refurbished and used units
  • Warranty covers shipping damage and lost goods.

The warranty is valid 1 year after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated. 

Warranty

Full warranty terms

Full warranty terms, valid as of 15th of Sep. 2020

Special warranty conditions: torque converter
Full warranty terms, valid as of 15th of Sep. 2020

Special warranty conditions: 722.9 and 725.0
Full warranty terms, valid as of 5th of Oct. 2022

Activation of warranty

The warranty is activated when the meter reading (at installation) and a detailed description of the original fault are submitted to Hellsten Gears AB. The information can be submitted when placing the order, when booking return shipping of the core or via e-mail sales@hellstengears.com, but no later than 14 days after installation.

Vehicles with suspected problems must be taken out of service immediately.
Consequential damages, arising due to the continued operation is not covered by warranty.

» Contact customer service

ADDRESS
Hellsten Gears AB
Varbergsvägen 416
SE-439 73 Fjärås
Sweden

CONTACT
+46 300 - 742 20
info@hellstengears.com

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