Warranty terms

2 year warranty on both refurbished and used units

  • 2 year warranty on both refurbished and used units
  • Warranty covers labor costs.
  • Warranty covers shipping damage and lost goods.
  • Warranty protects against programming worries, locked control units, etc.

The warranty is valid 2 years after the invoice date and the vehicle must have driven no more than a maximum of 40,000 km during the warranty period. The warranty period and mileage limitation apply to both refurbished and used products unless otherwise stated1 . Products purchased with an invoice date prior of 15th of September 2020 have a 1-year warranty provided that the vehicle has been driven a maximum of 40,000 km during the warranty period. 
For some products there are additional terms for the warranty to apply. Additional warranty terms appear on written order recognition and on the invoice.
The warranty is activated when the meter reading (at installation) and a detailed description of the original fault are submitted to Hellsten Gears AB. The information can be submitted when placing the order, when booking return shipping of the core, afterwards by phone +46 300 742 20 or e-mail sales@hellstengears.com, but no later than 14 days after installation.

Read our full warranty terms on below link!

Full warranty terms, valid as of 15th of Sep. 2020

Special warranty conditions - torque converter

We usually sell torque converter (converter/turbine) when an automatic gearbox is returned for refurbishment. We do not recommend attempting to solve problems in an automatic gearbox by changing the torque converter alone, there are often further problems in the gearbox. Due to the above circumstances Hellsten Gears AB provides a limited warranty on new and refurbished torque converters that are sold exclusively. 

Full warranty terms, valid as of 15th of Sep. 2020

Vehicles with suspected problems must be taken out of service immediately.
Consequential damages, arising due to the continued operation is not covered by warranty.
» Contact customer service

ADDRESS

Hellsten Gears AB
Varbergsvägen 416
SE-439 73 Fjärås
Sweden

CONTACT

+46 300 - 742 20
info@hellstengears.com

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